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Hybrid Workplace Strategy for a Non-Profit Organization


Toronto, Ontario


Non-Profit Organization


The engagement enabled the client to make evidence-based decisions on their hybrid work model and real estate strategy, resulting in a 47% reduction of square footage.

Project Objectives

Develop the vision and strategy for the future of work and the workplace to:

  • Enhance employee engagement and wellbeing 
  • Enable excellent customer service
  • Create an equitable, flexible, and transparent employee experience 
  • Adopt new ways of working
  • Optimize real estate and manage cost 
Project Overview

The client wanted to engage as many employees as possible in the process. During the discovery phase, a series of leadership and employee workshops were conducted to gather data, insights, and diverse points of view. We facilitated a hybrid work decision-making session with the executive team to gain agreement on critical decisions.

Services Provided

Colliers developed the strategic vision, goals, and critical success factors for the future state. From there, we created a framework for the hybrid work model and developed a workplace strategy consisting of guiding principles, the workplace typology and work settings, a space allocation model, and desk-sharing ratio. Colliers delivered a workplace playbook to inform the re-design of the facility and how to implement new ways of working. 

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