Synthia is the Senior Vice President, Operations at Colliers, the leading commercial real estate firm in Canada. In her role, Synthia maximizes operational efficiency to drive the continued success and growth of brokerage operations across Canada.
Synthia joined Colliers in 2010 as the Director, Information Systems. After working in progressively senior roles, Synthia was appointed to Vice President, Operations for Western Canada in 2014, taking on responsibility for national operations in 2016. During Synthia’s tenure, the brokerage business at Colliers has nearly doubled and the company increased its Net Promoter Score (NPS) by 12%. Under Synthia’s leadership, Colliers significantly improved its technology platform through the deployment of a robust CRM and globally aligned intranet. Synthia is the co-lead for Colliers’ Diversity & Inclusion Program, developing engagement, compliance and training programs to promote equality and accelerate success for all professionals.
Prior to joining Colliers Synthia worked in a variety of industries, including banking, distribution and logistics, financial audit and controls and IT consulting. Over the course of her career, she has successfully delivered more than 20 enterprise projects in technology, business transformation, compliance and team capability.
Synthia holds a Post-Graduate Degree in Accounting from the University of South Africa and a Bachelor of Commerce (Accounting) from University of the Witwatersrand. She is accredited as an AGA (SA) by the South African Institute of Chartered Accountants. Synthia is an active member of CIO Canada, and CREW, and is a Career Mentor with MOSAIC, helping new immigrant professionals successfully move their careers to the Canadian workplace.
Bachelors Degree - Accounting
Post Graduate Hons Bachelor Degree - Accounting
Brokerage: Landlord Representation, Brokerage: Tenant Representation, Information Technology, Project Management, Property Marketing
Memberships and Affiliations
South African Institue of Chartered Accountants, CIO Canada, CREW - Commercial Real Estate Women
Americas ERP - Project Documents
CASL - Project Documents
InformationSystems - Project Documents
P7team - Shared Documents