Workplace Strategy and Change Management
The Workplace Advisory team specializes in providing strategic solutions to respond to the shifting needs of workplaces.
Now is the time to reimagine your workplace, to deliver great employee experiences that enhance business performance, while optimizing your real estate investments
Expect more from your workplace.
With foundations in Business Design & Innovation, our unique research and engagement process
focuses on the future needs of your business and your people, resulting in thoughtful, tailored solutions.
Our goal is to help organizations gain competitive advantage through solutions that promote connection and collaboration,
enhance productivity, optimize investments, and improve attraction and retention of top talent.
We engage people in experiential ways to move through change, ensuring a positive, productive and inclusive workplace shift.
We are Procsi® certified change management experts, with deep experience in the unique challenges of workplace change.
Our results have demonstratable business benefits.
Effective change management makes greater change possible, increases the speed of adoption and results in increased return on investment.
Colliers Prosci-certified Change Managers leverage the work environment as a catalyst for change. Our approach increases employee buy-in and engagement, creating positive experiences throughout the process, with our disciplined approach, change framework, methods and toolkit.
We work with your organization to embed change capacity and skills that benefit you long after we leave, so that the solution is sustainable over time.
Our team has deep expertise in Workplace Change, developing and delivering programs for clients across North America.
Assess & PrepareGauge current state, create the business case for change
Develop StrategySet direction, gain leadership alignment
Implement The PlanUser–centered engagement & communication
Evaluate & ReinforceMeasure & monitor progress, reinforce desired behaviours
Not just another day at the office
Distributed Teams: Guidance for Success
Senior Vice President & Co-Managing Director, Workplace Advisory | Canada
Robyn Baxter is a client focused, results oriented workplace strategy leader with over 30 years of experience developing effective workplace, change and engagement strategies.
Robyn is skilled in developing long term solutions and engaging executive leaders, with a focus on delivering business value. She and her team investigate the intersection of individuals and their workspaces to help clients make workplace investments that will accelerate business processes, enhance employee experiences, and advance technology integration. She facilitates research and engagement methods that lead to evidence-based decisions.
Her approach is science-based, data-driven and grounded in empathy and connection. With expertise in design-thinking, she makes a difference by lending creativity and curiosity to solve complex problems. She encourage her clients to take an active role in defining workplace solutions and measuring their own success. Her inclusive approach produces alignment across the organization and an actionable path forward. The result is a transformative experience unlike any other.
As an experienced coach, she facilitates courageous conversations, drives continuous innovation, and builds the necessary knowledge and skills in herclients so that they can move forward with confidence.
Senior Vice President & Managing Director, Workplace Advisory
Cathy brings 25 years of experience collaborating with clients to help them leverage the workplace as a strategic asset to attract, retain & engage top talent, enhance business performance, build culture and manage cost. She has advised organizations across the globe and across industries on new ways of working, employee experience & wellbeing, workplace transformation, change management, sustainability, and real estate optimization.
Prior to joining Colliers, Cathy worked for RBC as the head of Global Workplace Strategy and Design in the Corporate Real Estate group. She led a team of strategists and designers and was responsible for workplace strategy and the design programs for office and retail, for the bank's 24M square foot portfolio. Cathy developed the 'Workplace of the Future', a global strategy and program to transform RBC workplaces -- to enable organizational objectives, enhance the employee work experience, and optimize the real estate portfolio. She used a design-thinking methodology to engage employees, gather data and insights and gain executive alignment. Cathy implemented a measurement process to assess and quantify the effectiveness of the workplace programs and to gather key learnings to apply for continuous improvement. These initiatives have laid the foundation to support the future of work and the workplace at RBC.
Vice President, Workplace Advisory
Sarah Bramley is an experienced strategy and change consultant focused on aligning the user experience with business drivers and organizational culture. Sarah applies design thinking concepts in innovative ways to uncover patterns and needs, driving the development of thoughtful, creative solutions.
Sarah has managed client relationships with projects across North America, navigating complex organizational structures and multi-stakeholder situations and providing a consistent, streamlined experience for client teams.
Vice President - Workplace Advisory
Rachel Jefferies is a proven change management professional with over 20 years’ experience working across all industries and sectors. Rachel has led and delivered change management, communications and training for a range of workplace transformation initiatives both as an internal leader and as an external consultant. She is highly skilled in senior leadership alignment and change management -- identifying stakeholders and managing needs, assessing and planning for change impacts, implementing comprehensive communication plans, fostering cross-functional collaboration, and leading geographically disperse teams.
Associate Vice President, Workplace Advisory | Canada
Shalisha Senkow is an experienced strategist successful in developing and implementing workplace, change management and engagement strategies. She creates tailored solutions, concepts, and functional programs to a diverse range of client groups. She excels at building strong relationships with organizational management and project leaders to deliver efficient and effective projects, responsive to each client’s unique needs. Through an inquisitive and empathetic approach, she is proficient at guiding clients through transitions to new ways of working with innovative workplace solutions.
Senior Consultant, Workplace Advisory
Tasha is specialized in providing pre-design services to support clients’ unique needs. With a background in interior design and workplace strategy, Tasha is passionate about identifying and prioritizing objectives and translating those insights into actionable strategies to benefit businesses and the employee experience.
Tasha applies research methodologies and data analytics to guide her clients through the development of evidence-based solutions. She has developed post-pandemic Return to Office (RTO) strategies, overseeing implementation for large corporations with diverse portfolios.