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Colliers’ Experts Take on ICSC Toronto

From October 11 to the 13th, Innovating Commerce Serving Communities  (ICSC) hosted their ICSC@Canada in Toronto with Colliers in attendance.

The three-day schedule was filled with plenty of opportunities to connect, network and learn from industry professionals.

ICSC Toronto

On the evening of kick-off, Colliers hosted a premier client event at Bymark, a staple in the Toronto Financial District, for over 140 attendees that included top clients and industry leaders in retail and development, along with members of Colliers leadership and advisors.

Colliers’ booth in the Metro Toronto Convention Centre was designed to host up to four separate meetings so that the 24 advisors who specialize in retail from across the country could meet with clients and potential clients who wanted to learn how access new retail and real estate opportunities. The booth used an interactive booking tool to make it easy for those interested in meeting with a Colliers’ expert to set up a meeting.

As part of ICSC’s industry panels, Jane Domenico, SVP & National Lead, Retail Services, Real Estate Management Services, emphasized how omnichannel retail – the unification of the e-commerce and brick and mortar shopping experience – is required to stay relevant. In our most recent tenant survey, the majority of retailers indicated that online customers purchase additional items when they pick up their orders in-store and the average additional spend accounts for over 30% of the original order. Knowing this, Jane explained, our team considers the strength of a retailer’s omnichannel performance when determining the most optimal merchandise mix. 

Thank you to all who made the ICSC@Canada conference in Toronto a success. To find out more about how Colliers’ experts can help you, visit our Retail landing page on our website.

For More Information, Please Contact:

Madeleine Nicholls

Senior Managing Director, Brokerage | Vancouver


Madeleine Nicholls is the Senior Managing Director, Vancouver Brokerage and National Retail Brokerage Lead for Canada. She joined the organization in March 2020, starting her Colliers Leadership career in Toronto before relocating to Vancouver.

With over 20 years of experience in commercial real estate, Madeleine has established herself in the industry as an expert and leader. Prior to Colliers, she worked with major landlords across Canada to realize their business goals and properties’ value. She has worked for owners and developers on acquisitions and dispositions, has successfully leased up a variety of mixed-use, retail  and office projects. She also has experience on the brokerage side of the business having represented national tenant expansions across Canada, and has also worked on urban and suburban retail. Madeleine has expertise at all levels of new business development from strategic planning and acquisitions to prospecting, pitching, negotiating offers and leases, and build out of space.  She has exceptional tenant relationship management and knowledge in the redevelopment of properties to maximize value.

Madeleine is a champion and ally of Colliers’ Diversity & Inclusion program, volunteering her time as the Co-Chair for The Colliers’ Women's Network. Her allyship extends further than Colliers, as she actively volunteers her time to speak to student groups, industry events and the media.

Madeleine has dual Canadian-British citizenship, has lived on 3 continents and travelled to 33 countries.

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Jane Domenico

SVP & National Lead, Retail Services

Toronto Downtown

Jane is Senior Vice President & National Lead, Retail Services for Real Estate Management Services (REMS) in Canada and her focus is on the strategic growth of REMS’ retail portfolio across Canada and on making Colliers’ Retail Asset Advisory Services synonymous with retail expertise in the Canadian marketplace. She will work with other areas of Colliers’ businesses when additional retail real estate expertise is required. Under her leadership, Jane leads the retail platform for Colliers Canada, ensuring that we continue to provide innovative and value-added solutions to our clients through the Retail Asset Advisory Services platform.

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