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How Colliers Canada is Responding to COVID-19


Colliers Canada is closely monitoring developments to the COVID-19 (also known as Coronavirus) global outbreak. We are grateful to have no known cases among our associates, and our offices are currently open. We are responding to new information and adjusting our approach, as necessary, as the situation evolves.

During this time, our primary focus is the health and safety of our employees, clients, and the communities in which we operate.

In addition to following guidance from Health Canada and local health authorities, we are taking several precautionary measures to protect our staff and partners while also maintaining business continuity through dedicated teams and robust processes: 

  • We are encouraging employees to work remotely and instructing any staff who feel ill to avoid coming to the office.
  • We are reinforcing the importance of good office hygiene and have made additional sanitization resources available throughout our offices.
  • We have implemented new policies regarding business and personal travel, events and meetings, which we will continue to review and align with the latest guidance from local health authorities.
  • We have increased the intervals at which our offices are cleaned. We also have protocols in place to close and sanitize specific office locations according to health authority guidelines, if required.  

We recognize these are challenging circumstances, and we want you to know that we are working with other organizations and Colliers businesses across the globe, sharing best practices and resources to ensure our clients continue to a receive a high-level of service and support. We will do whatever we can to protect the well-being of those around us.

For More Information, Please Contact:

Pamela Smith

Senior Director, Communications I Canada


As the Senior Director, Corporate Communications I Canada, Pamela  leads and motivates the team responsible for executing external and internal communications, ESG  and diversity and inclusion strategies. She provides leadership to the communications team and advises senior leadership to ensure the successful execution of communications strategies and objectives. With more than 20 years of experience working with national and global media outlets, Pamela understand the importance of building relationships and developing consistent messaging to elevate and protect Colliers' brand.

A key part of the National Marketing and Global Brand & Communications teams, Pamela  is responsible for developing & implementing internal and external communications strategies for Colliers Canada to: 

• develop and ensure consistent messaging across all business lines - brokerage, real estate management services, Colliers Project Leaders, Valuations and Advisory, Strategy and Consulting Group, and shared services; 
• enhance and protect the Colliers brand and reputation through proactive media relations, issues management, and crisis communications, serving as a spokesperson for the company with media;
• engage our people from coast to coast - developing creative communications plans, and communicate cohesive messaging across internal channels to foster a diverse culture based on inclusion and equality. 

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