Shane Gough
DipBusStudies, RCA, RCM, LEED Green Associate
Senior Property Manager
License # 166545
About
Professional Summary
I am a highly motivated and driven individual with the capacity to engage with complex challenges and create positive solutions. I have consistently achieved this by using my diverse industry experience, continuous education, outstanding interpersonal skills and professional management background to effectively and strategically plan successful outcomes.
I have proven my acumen with a consultative management approach; solutions orientated marketing, management team building, strategic business development and complex financial competencies.
Having successfully managed, supervised, trained and developed high performing teams as well as systems implementation, I know my leadership capabilities and effective communication skills can be utilized to develop on-going business relationships and encourage others with their career development.
As a Senior Property Manager for Colliers and a licensed Property Manager here in Vancouver, I thrive on finding solutions to grow my Clients' success and maximize their ROI.
I enjoy being a leader and set the example of delivering quality services for everyone I deal with. I have been fortunate to be involved in leadership training at Colliers, and encourage and foster a collaborative team environment in which Colliers and our Clients mutually succeed.
I have been actively engaged in retrofits and building optimization initiatives for Sustainability and fostering Green Building projects for past and present clients.
I have been part of 4 BOMA Best v3 certifications and also achieved Certified Energy Star Scores above 90% for 2 buildings.
I have recently achieved LEED Green Associate creditential and enjoy implementing my knowledge on a daily basis.
I currently manage Metrotower III on behalf of MetroVancouver and based on site at MTIII.
Accomplishments
2019 BOMI RPA course: Budgeting and Accounting
2018 LEED Green Associate
2018 BOMI RPA course: Building Operations II
2017 BOMI -RPA course: Building Operations 1; Law & Risk Management; Ethics is Good Business.
2016 Colliers' Service Excellence Award - Recipient (10 awarded nationally, across Colliers' service disciplines combined)
2016 Graduated Harvard Business School "Manage Mentor" Colliers' Management Development Program.
2016 Colliers' Property Service Excellence Award - 595 Howe St "Good Earth Building"
2016 Colliers' REMS National Conference Committee and panel expert
2015 Colliers' Service Excellence Award - Nominee
2015: Retrofit of exterior Lighting to LED - Riverport Business and Entertainment Park, Richmond (365,000 sq ft). https://www.youtube.com/watch?v=XmK68o7LdF8
2014 Colliers' Property Service Excellence Award - 595 Howe St "Good Earth Building"
2014 Colliers' Service Excellence Award - Nominee
2014 Colliers' University Real Estate Management Services: Property Operations certification
2014 Colliers' University Real Estate Management Services: Lease Administration certification201
2013 Colliers' Property Service Excellence Award - 595 Howe St "Good Earth Building"
2012 Knight Frank (Australia) One accomplishment that stands out is a successful lease restucturing negotiation which resulted in a 60% increased revenue for my Client for a 10 year Lease renewal of a national chain Tenant, which also involved an expansion and major renovation. This was achieved by arranging alternative space for the Tenant occupying the space in the adjacent unit at another premises owned by the same client. In addition, the Lease incentive negotiated was 1 month, compared to the standard 6 month Tenant incentive.
Education
My background and major were in Business accounting; however I found my niche in Property Accounting whilst working in London, U.K for over 7 years. This experience developed my passion for the Real Estate industry, to which I worked for high profile property management companies for globally renowned clients (e.g. ING and Henderson Global Investors), and also for real estate investment pension fund managers such as AXA and Equitable Life Assurance Society. My portfolio whilst working for AXA REIM was valued at over GBP1.1 billion. I was able to transition into the Property Management side of the industry whilst in my homeland of Perth, Australia where for 4 years I utilized the experience and mentorship gained from London to achieve the best results, both for my career as a licensed Property Manager, and for my diverse portfolio clients.
Clients
Greater Vancouver Water District, operating as "Metro Vancouver"
Services
My Team
My Team
Iam currently the Property Administrator at Metrotower III in Burnaby.
I have more than 10 years of experience in office administration, with a strong background in office services. I bring with me experience in Property Management and Development, having previously worked for two Vancouver property management companies. I also have experience working in property accounting, having been an accounting assistant. In this position, I was responsible for filing, data entry, and processing cheques, among other day to day duties.
Lesley Heieis
Vice President, REMS, British Columbia
Vancouver
Lesley joined Colliers in early 2015 as Vice President of Property Management (REMS) working out of the Vancouver office.
Lesley's responsibilities include leading the property management teams in the delivery of service excellence and streamlining operations. Lesley has experience managing all asset classes, specializing in first class office and retail.
Before joining Colliers, Lesley held various senior management positions with Cadillac Fairview, Narland Properties, Brookfield Properties, and Royal LePage.
Lesley is the designated Managing Broker for REMS BC (Licensed for Rental Property Management, Strata and Trading Services).
Rob Carreiro
General Manager Property Operations
Vancouver
BCIT 4th Class Power Engineering Certificate
Refrigeration Mechanic Apprenticeship
Refrigeration Mechanic Certificate
Gas Appliance Technician
Fran has over 10+ years of experience in the commercial and residential real estate industry specializing in building management and operations.
Fran is Manager Field Services, Facility Services, Vancouver, he is responsible for for providing the day to day supervision, oversight and organization of the Mobile Service Technicians who provide building operations and services on commercial and residential properties.
Fran has been with Colliers since 2006
Nicky provides energy management and sustainability services to Colliers’ Real Estate Management Services across Western Canada. Expertise includes green builidng certification (BOMA BEST, LEED, WELL and Fitwel), utility monitoring and analysis using spcialist software (consumption, costs and emissions for gas, electricity and water), waste management and tenant engagement.
Before joining Colliers, Nicky provided energy management and sustainability services for the Richmond School District, BC. She has also worked for over 10 years as an Environmental Consultant, primarily related to contaminated site investigation, risk assessment and remediation.
Randy Cameron
Senior Vice President, Western Canada
Vancouver
As Senior Vice President for Colliers' Western Canada Real Estate Management Operations. Randy is responsible for the delivery of investor client services with assets totalling 19M SF of commercial real estate. He has gained extensive experience within the Canadian Commercial Real Estate Industry in Real Estate Management over the last 30+ years. This has been primarily focused on Accounting, Finance, Development and Acquisitions. Prior to Colliers Randy held senior executive posts such as SVP Western Canada with DREAM Office REIT and CEO of DREAM Industrial REIT. He graduated from the Certified General Accountants program in 1990. Randy is results oriented and known for building strong industry and team relationships with a focus on achieving results for clients..
