New to the real estate industry and property management, I started as a Service Centre Coordinator in the National Property Support Services department from 2014 - 2016 facilitating tenant service requests across Canada. Providing customer satisfaction and service excellence to all tenants in Colliers managed properties, I enjoyed the opportunity to learn about the daily operations and the diversity of my role.
In April 2016 I transitioned to Acting Administrative Assistant supporting the Vancouver office's administrative needs and Rob Whitworth, General Manager, Vancouver Property Operations. The role provided the opportunity to explore property management and the challenges faced on a daily basis.
In November 2016 I took on the challenge of Acting Property Administrator under Daniel Mok, Senior Commercial Property Manager's mentorship. Working on a diverse portfolio with clientele ranging from Law Society of British Columbia to Heart & Stroke Foundation of Canada has further expanded my knowledge base and provided invaluable insight into property management. I continue to enjoy the daily diversity of challenges that we face working hand-in-hand with management, Operations, and Accounting and providing service excellence through a team-based approach.
AODA Certified (Accessibility for Ontarians with Disabilities Act)
Pinchin West - Hazardous Materials
REMS Certified Assistant - October 2016
University of British Columbia - Bachelor of Arts, Political Science - 2013
LaSalle Investment Management
Real Estate Board of Greater Vancouver