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Giselle Gagnon | Colliers | Toronto Downtown

Giselle Gagnon

CPM, MBA

Vice President, National Services | REMS Canada

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About

Professional Summary

Giselle Gagnon is Vice President, National Services, Real Estate Management Services.  With over 20 years’ experience, she has a demonstrated track record of successfully developing and executing award-winning operational and sustainability strategy. As a key member of the REMS senior management team, Giselle provides leadership of a national team that enables the company to successfully achieve operational goals. She is well-versed in all aspects of commercial real estate with expertise in operational excellence, sustainability, health and safety, risk management, procurement practices, and technology and innovation enablement.  

Accomplishments

Giselle is an ambassador of change who drives efficiency through forward-thinking process simplification, organizational design and digital transformation. She has directed tenant engagement and loyalty programs delivering significant increases in customer satisfaction levels, and has championed multi-million dollar state of the art innovation initiatives. Giselle was awarded Canada’s Clean50 Award for Building, Design and Development through her advancement and leadership of sustainability in the commercial real estate industry. 

Education

Giselle holds an MBA from the Richard Ivey School of Business at Western University and the professional designation of Certified Property Manager (CPM®).

Memberships & Involvements

Toronto CREW / BOMA Toronto / BOMA Canada / Real Estate Institue of Canada / NAIOP

Services

Skills
Operational real estate, Property and Facilities Management, Sustainability Services, Tech Advisory, Change Management
Service Lines
Real Estate Management
Property Type
Industrial, Office, Retail

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