Manager, National Service Centre
Corinne joined Colliers in August 2017 in the Real Estate Management Services (REMS) department with a 10+ year background in team leadership, client relations, quality service, customer service and administrative support.
In August of 2018, Corinne was promoted to the role of Team Lead in the National Service Centre. In this role she continues to liaise with Property Managers and General Managers on high-level tasks and leads a team that facilitates service requests for over 46M+ sq ft. of properties across Canada. She takes the lead in onobarding new assets and users, manages current and future processes, collects data from various CMMS to incorporate them into metrics for senior leadership, and also provides day-to-day support to the Service Centre Coordinators.
In early 2020, Corinne led the operations and transfer of 40M+ sq ft. of properties to a new CMMS, Yardi Elevate: Facility Manager. During this year long project, she has trained over 300+ Colliers employees.
Prior to working at Colliers, Corinne had been a Team Lead and Culture Ambassador in the telecommuniations and operations industry for 9 years, where she focused on customer relations and team growth and development.
Real Estate Management Services Certified Assistant (RCA) in Property Operations
Real Estate Management Services Certified Assistant (RCA) in Lease Administration
Real Estate Management Services Certified Manager (RCM)
Colliers Womens Mentorship Program
Harvard Business School - Management Development Program
Kwantlen Polytechnic University - Bachelor of Business Management - In Progress
Memberships & Involvements
Corinne is an active member of the Social Committee in REMS Vancouver and assists to plan and execute Colliers culture events and activites. Come see her for ideas!
Business Systems Analyst
Ben joined Colliers in June 2016. Today, Ben works with the National Services team to provide Computerized Maintenance Management System (CMMS) support to our Operations, Sustainability and Property teams across the Country. Ben's main responsibilities include CMMS program development, operation and maintenance, troubleshooting, and enhancements, and the setup and management of Preventive Maintenance programs and schedules through the system.
Service Center Coordinator
Marques moved to Vancouver in 2015. He was born in Milwaukee, Wisconsin and after spending a couple of years there he moved to Pickering, Ontario where he spent most of his life.
Before starting at Colliers, Marques worked 3 and a half years as an Account Executive in the Sales department for the Vancouver Whitecaps.
Since starting at Colliers as a Service Coordinator for the Real Estate Management Services (REMS) team, Marques has created a program that helps keep building operators up to date on changes to the Facility Manager application to help with their day to day production. During these sessions, building operators can ask questions about new updates/ functions within the app they need more help on. The goal for the building operators is, to share their findings with other co-workers so everyone is confident about using/ navigating the Facility Manager App.
Marques is also currently working on the 2020 Transition of properties to a new Computerized Maintenance Management System (CMMS). (Yardi Elevate: Facility Manager) The provinces included in this transfer are British Columbia, Victoria, Alberta, Manitoba, Ontario, Quebec, Newfoundland, New Brunswick and Nova Scotia.
Once the 2020 Transition is complete, Marques will begin training in regard to Facility Manager programming with the main focus being on Equipment, Preventative Maintenance, and Inspections.