About
Professional Summary
Bob is a results-oriented professional with over 30 successful years of management level experience in the Integrated Facility Management profession. He has worked in Public and Private sectors within the following markets: Insurance, Financial Services, Technology, Pharmaceutical, Telecommunications, Manufacturing, and Legal. He has managed Regional, National and Global portfolios consisting of owned & leased properties in excess of 10 million square feet, including: Corporate Head Offices, Call Centres, Data Centers, and Retail Facilities.
Bob’s client focus has been demonstrated throughout his career and he has a solid history of establishing and maintaining effective relationships with people at all levels. In his current role as Service Centre Manager, Bob's focus is the provision of continuous service excellence to our property management staff, building operators, and clients.
Accomplishments
Throughout his ullustrious career which spans three decades, Bob has been a pioneer and builder within the Facilities and Property Management industry. Much of this work was accomplished through active membership in the International Facility Management Association (IFMA), including participating in the establishment of the IFMA Regina, Saskatchewan Chapter. Through his involvement in the Regina IFMA Chapter, Bob participated as a chapter member, board/events planning member, Vice-President, and Chapter President. Bob was also a member of the Toronto, Calgary, and Vancouver IFMA chapters.
In June of 2018 Bob successfully completed the Rental Property Management License exam through UBC Sauder School of Business, and is now a licensed Rental Property Manager through the Real Estate Council of British Columbia.
Bob has completed many certifications through the International Facility Management Association, including: Facilities Operations and Maintenance, Facilities Strategic Planning and Design, Facilities Financial Planning & Forecasting.
Bob's other certifications include: Project Management and Planning, Computer Aided Drafting (AutoCAD), National Food Safety, and Certified Data Centre Professional.
Education
Rental Property Management License - UBC Sauder School of Business
Memberships & Involvements
International Facility Management Association
Building Owners and Managers Association
Services
Skills
Service Lines
Property Type
My Team
My Team
Ben joined Colliers in June 2016. Today, Ben works with the National Services team to provide Computerized Maintenance Management System (CMMS) support to our Operations, Sustainability and Property teams across the Country. Ben's main responsibilities include CMMS program development, operation and maintenance, troubleshooting, and enhancements, and the setup and management of Preventive Maintenance programs and schedules through the system.
Corinne joined Colliers in August 2017 in the Real Estate Management Services (REMS) department with a 10+ year background in team leadership, client relations, quality service, customer service and administrative support.
In August of 2018, Corinne was promoted to the role of Team Lead in the National Service Centre. In this role she continues to liaise with Property Managers and General Managers on high-level tasks and leads a team that facilitates service requests for over 46M+ sq ft. of properties across Canada. She takes the lead in onobarding new assets and users, manages current and future processes, collects data from various CMMS to incorporate them into metrics for senior leadership, and also provides day-to-day support to the Service Centre Coordinators.
In early 2020, Corinne led the operations and transfer of 40M+ sq ft. of properties to a new CMMS, Yardi Elevate: Facility Manager. During this year long project, she has trained over 300+ Colliers employees.
Prior to working at Colliers, Corinne had been a Team Lead and Culture Ambassador in the telecommuniations and operations industry for 9 years, where she focused on customer relations and team growth and development.