Manager | National Service Centre
Bob is a results-oriented professional with over 30 successful years of management level experience in the Integrated Facility Management profession. He has worked in Public and Private sectors within the following markets: Insurance, Financial Services, Technology, Pharmaceutical, Telecommunications, Manufacturing, and Legal. He has managed Regional, National and Global portfolios consisting of owned & leased properties in excess of 10 million square feet, including: Corporate Head Offices, Call Centres, Data Centers, and Retail Facilities.
Bob’s client focus has been demonstrated throughout his career and he has a solid history of establishing and maintaining effective relationships with people at all levels. In his current role as Service Centre Manager, Bob's focus is the provision of continuous service excellence to our property management staff, building operators, and clients.
Throughout his ullustrious career which spans three decades, Bob has been a pioneer and builder within the Facilities and Property Management industry. Much of this work was accomplished through active membership in the International Facility Management Association (IFMA), including participating in the establishment of the IFMA Regina, Saskatchewan Chapter. Through his involvement in the Regina IFMA Chapter, Bob participated as a chapter member, board/events planning member, Vice-President, and Chapter President. Bob was also a member of the Toronto, Calgary, and Vancouver IFMA chapters.
In June of 2018 Bob successfully completed the Rental Property Management License exam through UBC Sauder School of Business, and is now a licensed Rental Property Manager through the Real Estate Council of British Columbia.
Bob has completed many certifications through the International Facility Management Association, including: Facilities Operations and Maintenance, Facilities Strategic Planning and Design, Facilities Financial Planning & Forecasting.
Bob's other certifications include: Project Management and Planning, Computer Aided Drafting (AutoCAD), National Food Safety, and Certified Data Centre Professional.
Rental Property Management License - UBC Sauder School of Business
Memberships & Involvements
International Facility Management Association
Building Owners and Managers Association
Ben joined Colliers in June 2016. Today, Ben works with the National Services team to provide Computerized Maintenance Management System (CMMS) support to our Operations, Sustainability and Property teams across the Country. Ben's main responsibilities include CMMS program development, operation and maintenance, troubleshooting, and enhancements, and the setup and management of Preventive Maintenance programs and schedules through the system.
Team Lead | National Service Centre
Corinne joined Colliers on August 2017 as a Service Centre Coordinator in Real Estate Management Services (REMS) with a nine year background in team leadership, experience in client relations, quality service and administrative support.
In August of 2018, Corinne was promoted to the role of Team Lead in the National Service Centre. In this role she continues to liaise with Property Managers and General Managers on high-level tasks, and leads a team that facilitates requests for over 40M sq ft. of properties across Canada spread across three different CMMS. She takes the lead in property onobarding and offboarding, manages current and future procedures, and also provides guidance and support to the Service Centre Coordinators. To start of 2020, Corinne is actively working on transferring 40M sq ft. of properties to a new CMMS, Yardi Elevate: Facility Manager.
Prior to working at Colliers, Corinne has been a Team Lead and Culture Ambassador in the telecommuniations industry for 9 years, where she focused on customer relations and team growth and development.