Office Culture at MOGO

Fintech Startup Gears Office Towards Millennials

You’ve seen them everywhere - in the newspaper, on transit, and on nearly every digital platform from Facebook to Instagram. Mogo is a fintech startup geared towards millennials. 

Their goal is to disrupt traditional banking and to change the way Canadians access, manage and control their credit and personal finances with convenience, transparency and simplicity. 

Reflective of their company mission statement, Mogo’s offices evoke transparency and simplicity. Pictured above is their reception area.

LOCATION & SPACE

Located in the heart of Downtown Vancouver, Mogo occupies approximately 13,000 square feet of prime office space at 401 West Georgia Street.

Robin de Pelham, Director of People and Culture describes the company culture as fun and quirky combined with a strong drive for results. One of the things she says they are most proud of is the flat hierarchy and open culture.  She notes that through the idea of physical and corporate openness, she has seen various teams become more broadly aware of the holistic operations of the organization, which has helped them achieve their goals more quickly.

What employees at Mogo love best about their current office is the location, design aesthetic, and spectacular city views. The nearby lunch options and proximity to transit are an added bonus as well. Those who drive to work have also benefited, as the office location on the eastern side of the downtown core allows for easy drives in and out of the city during peak hours.

DESIGN & EFFICIENCY

When asked about how they designed their space, Robin says that the best way to accommodate various teams was to start with open concept benching for their workstations, followed by several breakout rooms and other more flexible workspaces. 

Efficient workstations


Breakout areas that function as additional workspaces

Private meeting & conference room

Main boardroom, which carries through the mid-century modern aesthetic

RECRUITMENT & RETENTION

Mogo regularly hosts a variety of different meetups and events to showcase the design and amazing office views. Since “fun” is one of the pillars of the Mogo brand, they take full advantage of their social spaces for internal events like Adulting 101, Beer Fridays, Office Olympics, birthday parties, and launch parties.

Open concept kitchen used for social events comfortably fits all of their staff

FUTURE-PROOFING

One of the ways Mogo stays ahead of the game is by “future-proofing” their office. They currently have two employee lounges, with the smaller lounge designed as transitional space for future employee workspace as Mogo expands in the coming years. The company also has a second satellite office and a work-from-home program, which allows employees flexibility in their day-to-day and weekly schedules. They are also piloting a desk-share program with teams that take advantage of the work-from-home program

Future proofing with expansion plans in sight

Employee lounge area which can transition into additional workspace in the future


MOGO ON DESIGNING THE PERFECT SPACE

When asked what advice she would offer to others in search of new space, Robin says it’s nearly impossible to make 100% of your team happy with one space or one design, it’s best to focus on meeting the overall needs of the team and ensuring the company is set up for growth.

In addition, always include significantly more breakout spaces than you think you’ll need as they will rarely go unused. Having a good mix of open workspace and private breakout spaces also allows you the flexibility to experiment with different layouts over time to determine what works best for your team.

The 360° Mogo Experience, where their team comes to collaborate and discuss big ideas











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